HDMS system comprises FIVE (5) main sub-module systems includes Revenue Collection System (LAPIS), AMR/AMI Remote Meter Data Collection System (iOSent), Work Order system, Leakage Management System and Value-added services.

Here we list the main advantages of each sub-module systems:

1. Advantages of LAISON Revenue Collection System (LAPIS)

◈Prepaid & Postpaid revenue collection way optional, compatible with various type of meters (Mechanical, Prepaid, Smart etc.)

◈Multiple and Flexible automatic Additional Fee & Historical Debt collection at various ways like pay by percentage, times, days, months etc.

◈Flexible Water Purchase/Bill Payment channel optional includes but not limited to Traditional Vending Station, Appointed Vendor by PoS, Local ATM, Mobile Money via USSD, Self-service via APP etc.

◈Standard / Customized API available for E-payment Platform Integration

◈Easy integration with existing ERP/Billing system of Water Utility ensure the data share & consistency, avoid data isolation.

2. Advantages of LAISON AMR/AMI Remote Meter Data Collection System (iOSent)

◈ Multiple Meter Data Collection way optional includes but not limited to Fully Automatic (AMI), Semi-Automatic (Walk-by AMR), Digitalization of Mechanical Meter (OCR Technology) etc., High working efficiency

◈ Customer self-service Query on Water Consumption, Balance Credit etc. basic info. whenever and wherever they want. High Customer Satisfaction
◈ Remote Water Consumption Data Monitoring and Analyzing, identifying

◈ Area/customer with abnormal water consumption like abnormal High/Low Consumption, Continuous Consumption etc.

◈Abnormal Events Monitoring & Instant alarm like Low Battery Voltage, Water Leakage etc., digitized maintenance process to solve problems and improve Customer’satisfaction.

3. Advantages of LAISON Work Order System

◈ Automatic Management of Maintenance Schedules/Task, ensuring every Task is well-organized

◈ Optimize work order assignments to the most suitable personnel and resources, improving resource utilization

◈ Assign Priority levels to work orders, ensuring critical ones are handled first, helping meet deadlines

◈ Unified work order management platform to avoid data isolation, promotes collaboration among teams and departments, easy for tracking

◈ Historical data and reports for trend analysis, issue identification and data-driven decision-making

4. Advantages of LAISON Leakage Management System

◈ Efficient GIS construction services to provide general visualization of every equipment in water distribution network, easy for tracking

◈ Diversified intelligent sensors equipped with advanced algorithms, remote monitoring of pipeline & device conditions

◈ Real-time monitoring and instant alarms for swift respinse and intervention in case of abnormal conditions

◈ Automatic Remote Pressure control to optimization the distribution network and reduce Non-revenue Water (NRW)

◈ Massive data analysis and data dashboard enable water utilities to gain insights into leak patterns and optimize leak management strategies.

5. Advantages of LAISON Value-added Services System

◈ Dashboard for clear view and easy monitoring on daily & real-time operation status of Water Authority

◈ CEO Cabinet for essential operation data view and instant alarm push, assist for decision making

◈ Various data statistic report to provide the value of big data, assist to optimize the water utility’s service quality and customers’ satisfaction

◈ Open API for integration with Billing System, E-payment Platform and IoT Platform